Privacy policy

We are committed to protecting the privacy of your personal data. For that reason, we process your data exclusively in accordance with the legal requirements (GDPR, Federal Data Protection Act [BDSG]). The purpose of this privacy information is to acquaint you with the most important aspects of data processing that come to bear when you visit our website.

General data collection activities during website visits

Every time a data subject or an automated system accesses the website, we collect a range of general data and information. This general data and information is stored in the server's log files. The data and information we collect are:

• an internet protocol address (IP address),
• the data and time of accessing the website,
• the exact page accessed on our website,
• the website from which you accessed our website (known as the referer),
• the browser used and the version of this browser,
• and the operating system used to access our website.

We process this data for the following purposes:

• to warrant a smooth connection with the website,
• to optimise content for you on our website,
• and to warrant system security and stability.

These points are both in your and our legitimate interest. Where necessary, we also use this data to meet our legal obligations in dealings with law enforcement agencies. We will never use the data collected to identify you as a person. The legal basis for this processing is article 6 (1) (f) GDPR. We store these log files for a period of 2 months.

Contact by e-mail, telephone or post

So we can address your concerns at all times, we also process personal data when you contact us by e-mail, telephone or post. We only process the data you provide when you contact us, especially name, address, telephone number, e-mail address and other personal details that may be included in the description of your concern. In fact, this data will be stored for the length of time it takes to address your concern. Especially if you contact us within the scope of an existing contractual relationship or a contractual relationship is established by you contacting us, we will store this data for a prolonged period of time in conformity with our documentation and retention obligations.

During this time, we will not disclose the data you provided when you contacted us to third parties without due authorisation. The legal basis for processing the data may be any of the following: legitimate interest in communication with new prospective customers (Article 6[1][f] GDPR), your consent (Article 6[1][a] GDPR) and, when making contact within the scope of an existing contractual relationship or if a contractual relationship is established by initiating such contact, the necessity to perform a contract (Article 6[1][b] GDPR) and/or the need to comply with a legal obligation (Article 6[1][c] GDPR).

Contact form, Online application, Newsletter

If you contact us using the form available on our website or by email, or send us your application, we will process the data you provide as well as the above mentioned general data. By using our form you agree that we may process your data. We will not disclose this data to any third party and will use the data exclusively for processing your request and for answering your enquiry. Your consent according to article 6 (1) (a) GDPR forms the legal basis for processing your data. In case you contact us by email, the basis is article 6 (1) (f) GDPR. The data we collect during this process will be deleted as soon as it is no longer required for the purpose you provided it. This is the case when the respective conversation is finished. This in turn is the case when your enquiry appears to be resolved completely. If you contact us for placing a contract, a further legal basis is article 6 (1) (b) GDPR. In this case we keep your enquiry as a business letter for 7 years.

Your rights

Generally, you enjoy the following rights: the right to access your data, the right to rectification of your data, the right to erasure of your data, the right to restrict processing of your data, the right to data portability and the right to object to the processing of your data. If you believe that the processing of your data is in breach of data protection law, or your rights under data protection law are otherwise infringed, you may file a claim with the supervisory authority. A list of the competent supervisory authorities classified by Länder is available at www.datenschutz-wiki.de.

You will find further information on your rights at BFDI - Federal Commissioner for Data Protection and Freedom of Information.

Contact

Please address all inquiries, declarations and questions relating to data use to luerweg@lundb.de.